As Director of News Research at the New York Times from 2003-2007, Oliver managed the research desk and editorial library for one of the world’s preeminent newspapers. Providing 7-day coverage, she and her staff of 12 worked with The Times’ many bureaus, multimedia organizations, and the International Herald Tribune, training reporters in research techniques, and working with programmers to design and maintain customized in-house databases, among many other responsibilities.

Oliver has extensive experience in research services, having worked as well at The St. Petersburg Times, Towers Perrin Consultants, and elsewhere. In 2001, she trained West African journalists in the use of the Internet for research purposes on a Freedom Forum Fellowship. She has an MLS from St. John’s University and a BA from Hunter College.